- Bedroom Furniture
- Beds & Mattresses
- Childrens Bedrooms
- Living Room Furniture
- Clearance Furniture
|So with all the companies out there why should you choose us ?|
|A Convenient One-Stop Shopping Experience|
|First-Class Customer Service|
|A Focus on Excellence. We positively strive to be the company you return to for furniture solutions|
|Low Price Guarantees on the items we sell|
|We use our own delivery vehicles which reduces damage in transit|
|Compare our websites to our competitors, we do not use templates and we do not use companies to put products on that they do not understand or know nothing about. We spend time on our website and it is fully maintained by our staff something which we are very proud of.|
A word of warning to all. There are now a lot of people setting up internet businesses. Indeed it is now so easy to setup a simple website that it seems everyone is doing it. But be careful, there are websites out there that look like reputable companies (and some have even been trading for many years) but do you know if the company actually exists?
When buying online check the About Us page if the website has one.
- Check for a company name or company number then look them up at Companies House
You can then see when they started trading and if they have ever filed any accounts or are behind in filing accounts. In the current economic climate you need to know who you can trust.
You can also look them up in googles natural listings any good business thats been around a while usually rank there, you can Google us "bedroom shop" and you will see we are number one.
It is a Legal Requirement to display the Company Registration Number and VAT number on a website.
Our VAT number is 878575062 and our company number is 05699351
Why buy from us ? We are members of recognised professional bodies and have been for over 10 years We are a respected local business and have been established for over 15 years so you know transaction will be handled smooth & professionally from start to finish, we see ourselves as your local online furniture shop
So what happens when you place an order ?
Processing Of Order
When placing an order by phone with one of our internet shopping advisors, we will say how long we expect (in weeks) it will take for your furniture to be made and brought into our warehouse ready for delivery to our customers, occasionally, the manufacture of your furniture may be delayed through circumstances beyond our control, we will, of course, make every effort to keep you informed either by phone, letter or text should any delay occur.
We use our own delivery vehicles 99% of the time to give you a better service and minimise the risk of goods being damaged in transit, on rare occasions we also use a professional logistics company who we have used for many years so that are able to give you the same professional service that we give
When the furniture comes into stock, we will look at logistics and try to book several deliveries in a combined area so as to keep the cost down, on the day of delivery we send a one man delivery service to the ground floor only (our driver will gladly help you take the goods upstairs should he be asked)
If you require a 2 man delivery team, please email or call our sales team in advance of the delivery date so that we can make the necessary arrangements, (please note that this service is at an extra cost of £29.99) please note this includes placing the furniture in a room of your choice (providing there is clear access)
Access and installation of furniture
We do ask that there is clear access for the delivery team and that any valuables are removed prior to delivery, as we cannot be held responsible for damages caused in or to the property should access be tight for the team, should we not be able to put the goods in to a room you require and your furniture needs to be dismantled and then reassembled to gain access to the room, the driver can do this should time allow for a charge of £19.99 per item, please be aware that we cannot be held responsible for any damages occurred if you choose to dismantle the furniture yourself.
Please make note of all delivery charges when placing your order as various postcodes are slightly higher than the standard delivery charge, due to the location , unfortunately we are unable remove any old furniture.
|How can i Pay for my goods ?|
|Orders & Enquires or to place an Order or enquire about any of our products Call us free on 0800 043 6773 or e-mail us at email@example.com or use the contact form below with your requirements and we will contact you|
WHEN PAYING BY DEBIT OR CREDIT CARD OVER THE PHONE OR ONLINE WE ONLY TAKE A 10% DEPOSIT
|Online store||You can pay 10% deposit over the phone by card|
|Phone||You can pay 10% deposit over the phone by card|
|Paypal||You can pay 10% deposit please contact us and we will send you a paypal invoice|
|Google checkout||You can pay 10% deposit please contact us and we will send you a Google invoice|
|Cheque||You can pay 10% deposit by cheque or postal order via the post|
|into our bank||You can pay 10% deposit direct into our banks|
|Instore||You can pay 10% deposit in our store|
BUY ONLINE WITH CONFIDENCE.
WE ARE A REPUTABLE FAMILY RUN BUSINESS WITH REAL PEOPLE REAL STORES AND REAL ADDRESSES NOT JUST AN ONLINE STORE !!! WE HAVE BEEN SELLING ONLINE SINCE 2001 AND IN OUR STORES SINCE 1995 - CALL US NOW FOR YOUR REQUIREMENTS - FULLY ASSEMBLED BEDROOM FURNITURE WITH UK DELIVERY ON ALL OUR PRODUCTS.
We manufacture 7 of our own ranges of solid pine furniture with a choice of finishes we also import and buy furniture in the UK off trusted quality manufacturers which we think give good value to our customers, because of our bulk buying power we can pass our savings we make on to our cusomers. you can ring any manufacturer up we deal with in the UK and ask them about the kind of company we are if you wish to give you that extra piece of mid about buying off us.
REAL STORE REAL PEOPLE
You can call down and view our stores anytime as we are not just an online retailer trading from our back room. This is what you get, a honest reliable service from experianced English speaking sales staff who will handle your order as they do with all orders PROFESIONALY from start to finishand if in the unlikey event of ther being any kind of damage on your goods follow it up and get it sorted for you as quickly and as smooth as possible. We go the extra mile and want you to return to us and pass our name about and we see ourselves as being your local furniture store
Lowest Price Promise
If you find an item cheaper elsewhere then we will beat the price providing, in our opinion, the following conditions are met.
1. The two items must be identical.
2. The price must be inclusive of VAT and any additional charges e.g. delivery.
3. The item must be brand new and not reconditioned, end of line or returned stock.
4. This must be the normal price of the item i.e. it isn’t in a sale or on special offer.
5. You must provide sufficient information to enable us to verify the price ourselves e.g. website address.
6. The alternative item must currently be available.
7. Price promise only applies to goods available in the UK.
Join us on Facebook, Twitter, or on Blogger simply click the icons at the top left of each page above the live help and talk to us on ther tell us what you think of our website, product, prices and whan you add us on the above you will be the first to see any special offers that go live and use them to your advantage........ its fun what you waiting for join our comunity talk to us tell us what you want or how we can improve our service or website.
If by the unlikley event you have purchased from us and feel you have not recieved the quality of customer service you feel you should of please contact me in the first instance as i want every customer to return and spread the name of this business and use us again and again so what ever your problem please drop me an email to firstname.lastname@example.org and i will look into and resolve any matters you may have to do with your order or purchse from our store